Are Staycations here to stay?

Are Staycations here to stay?

If there’s a long weekend coming up, would you go on a staycation? The word ‘staycation’ was coined in 2003 to imply a relaxing holiday that requires little or no travel. Instead, staycationers book into a hotel in or near their city, sample the local sights, enjoy...
12 ways to personalize guest experience at hotels

12 ways to personalize guest experience at hotels

Drive-thru menus at fast food chains make suggestions based on your order, the weather and location, while online fashion retailers are creating virtual fitting rooms with unique avatars for each customer. As personalization seeps into every aspect of life, guests...
For hotels, going green begins with going digital

For hotels, going green begins with going digital

King-sized beds, heated Olympic-sized pools, and exotic food flown in from around the world – luxury hotels conjure up images of extravagance. But as times (and temperatures) change, the hospitality industry as a whole is recalibrating its practices to become...