If there’s a long weekend coming up, would you go on a staycation? The word ‘staycation’ was coined in 2003 to imply a relaxing holiday that requires little or no travel. Instead, staycationers book into a hotel in or near their city, sample the local sights, enjoy...
Drive-thru menus at fast food chains make suggestions based on your order, the weather and location, while online fashion retailers are creating virtual fitting rooms with unique avatars for each customer. As personalization seeps into every aspect of life, guests...
Guests can now enjoy an immersive wellness experience in the comfort of their hotel rooms, thanks to a partnership between smart hospitality solutions provider Hudini and Three Sages, a wellness technology platform. Hudini has created digital platforms for the...
Comparing flights on online portals, checking GPS for directions, booking a cab to the hotel – technology is the traveler’s best friend. So why are guests slow to adopt IoT and AI-enabled services at hotels? The technology acceptance model (TAM) suggests that...
King-sized beds, heated Olympic-sized pools, and exotic food flown in from around the world – luxury hotels conjure up images of extravagance. But as times (and temperatures) change, the hospitality industry as a whole is recalibrating its practices to become...
Artificial Intelligence has the potential to revolutionize the travel, tourism and hospitality industry. For each touchpoint in the guest journey, data is gathered on guest preferences, habits and behaviors which can be used to make well-informed decisions for...